Technical Support

If your issue is of a technical, registration or login nature. Please either log a Support Ticket or call our Support Line on 1800 816614.

Please log a ticket below and a member of our support team will respond.

Note: Required fields are marked with an asterisk(*)

You can attach files up to 10MB (pptx, ppt, doc, docx, jpg, png, pdf, xslx, csv)

Email Verification

To confirm your account set up and access your new MECC account. Please check your email and Junk/ Spam folder for a verification email, which you will need to click on to complete registration.


If your query is in relation to the 'Making Every Contact Count' training initiative, or related to classroom training, please contact a member of the team.

Programme Walkthrough

Click on the following link MECC programme walkthrough video to view how to navigate through the eLearning and Workshop section.

PC Check

PC Check detects the current browser which you are using and indicates if it is suitable for Making Every Contact Count.

If you receive a tick (√) you are fine to proceed.

If you receive an (x), please upgrade to the latest version of your browser or use an alternative.

Making Every Contact Count supports Internet Explorer 10+ & the latest versions of Safari, Chrome & Firefox.